FAQ

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What hair services do you offer?

We specialize in blonde and balayage, keratin treatments, bespoke style cuts, and hair extensions. For a full list of services and pricing, please visit our services section.

How much does a balayage or keratin treatment cost?

Prices for our specialized services, including balayage and keratin treatments, are provided upon consultation to ensure a personalized experience tailored to your hair's needs.

Can I choose a stylist based on their expertise?

Absolutely! Our team of expert stylists each have their areas of specialty. Feel free to inquire about which stylist would be best for your desired service.

Booking and Appointments

What’s the best way to book an appointment?

You can book directly via the button in the top right-hand corner of our website, Instagram DMs, text message, or email. Contact details are available at the bottom of every page.

Do you offer free consultations for hair services?

Yes, we offer both in-person and virtual consultations. You can book a consultation through the booking page on our website.

How far in advance do I need to book an appointment?

We recommend booking as far in advance as possible, especially for weekend or evening appointments, to ensure availability.

Salon Policies

Is there parking available?

Yes! We offer off-street at Gasworks.

Can I bring someone to my appointment (including children)?

Absolutely, the more the merrier! We're child-friendly but do let us know in advance so we can arrange the best seating.

How long will I be in the salon?

Appointment durations vary. Please ask our reception when booking for an estimated time. Your stylist will also inform you at the start of your appointment.

Hair Concerns

I tried to messed up my DIY colour - can you assist?

Yes, our team specialises in colour corrections. Book a colour consultation on our website for a personal or virtual discussion on how we can assist you.

I’m new, do I need to have a consult?

We send a text to every new client requesting hair history and photos to prepare for your visit. However, you're welcome to book an in-person consult for a more detailed discussion.